Return policy

1. Eligibility for Returns

  • Returns are accepted within 14 days of delivery for unused, undamaged items in original packaging.
  • Defective or damaged products (from shipping) qualify for free returns/exchanges.

2. Return Process

  • Contact us first to request a return authorization (RA) number.
  • Ship returns to: 22015 Wickfield Dr, Katy, TX 77450, US (include RA number on package).

3. Refunds & Exchanges

  • Refunds are processed within 3-5 business days of receiving returned items.
  • Exchanges are subject to product availability; shipping for exchanges is complimentary.

4. Contact for Return Inquiries

  • Email: support@bestvestrumitaly.com
  • Phone: 12816101865

5. Exceptions

  • Customized items or items damaged due to misuse are not eligible for returns.